Important Information Regarding COVID-19

COVID-19 Update ~ Open to See Patients

Effective immediately, we are open to treat patients for all emergencies and procedures.As we begin to see patients, we understand that there is still a risk for infection. With this in mind, we have implemented the following measures to keep our patients and staff safe:

Telemedicine

  • Online and phone consults are available to all patients to limit the number of visitors to our offices.

Updated Scheduling Process

  • A revised scheduling protocol to ensure recommended social distancing in our waiting areas will be implemented.

Patient and Visitor Safety

  • All patients and visitors are required to wear a facemask or cloth face covering while in the facility, to perform frequent hand hygiene, and to restrict their visit to the patient’s room or other areas designated within the facility.

Staff and Patient Screening

  • We will be assessing each patient and staff member’s risk for infection with a questionnaire upon entry to our offices. If you, anyone in your family, or anyone you have been in contact with is experiencing fever, respiratory symptoms or shortness of breath or has tested positive for COVID-19, please notify us before coming to the office.

Strict Hand Hygiene

  • All patients, visitors and staff will be required to follow strict guidelines for hand hygiene.

Personal Protective Equipment

  • Clinical employees will wear CDC recommended N95/ KN95 masks, gloves, full face shields and disposable gowns

Updated Cleaning Protocols for Patient and Visitor Areas

  • Non-dedicated and non-disposable equipment (e.g., handpieces, dental x-ray equipment, dental chair and light) will be disinfected according to manufacturer’s instructions. Handpieces will be cleaned to remove debris, followed by heat sterilization after each patient.
  • Cleaning and disinfection procedures using EPA-registered, hospital-grade disinfectant will continue to be performed in clinical areas between each patient and to frequently touched surfaces or objects throughout the office. Surfaces such as door handles, chairs, desks, and bathrooms will be cleaned and disinfected frequently.
  • Powered air-purifying respirator (PAPR) systems may be found in surgical areas for additional safety.

We appreciate your trusting us with your care. If you have any questions, please do not hesitate to ask.